User

User accounts represent the people who interact with your website. Depending on your site’s features, users can:

Log in to their account
Post comments
Place orders
Leave product reviews or questions
Manage their profile information

The User Edit Page allows administrators to view and manage all details related to a specific user.

User Information

From the user admin page, you can edit core profile details:

Username
First & Last Name
Phone Number
Website
Email Address
Display Name
User Group (if groups are enabled)
Status (Active / Inactive)

These fields help identify the user and control their access to the site.

Avatar & Cover Image

You can upload or change:

Avatar - shown in comments, reviews, and profile areas
Cover Image - displayed on the user’s public profile page (if supported by the theme)

Biography

A rich‑text editor allows you to add or edit the user’s biography.
This content may appear on author pages or profile sections depending on your theme.

Security Options

Password Reset

You can set a new password for the user directly from the admin panel.

Two‑Factor Authentication

If enabled, you can configure or reset the user’s 2FA settings.

Last Updated

Shows when the user profile was last modified.

Orders & Addresses

If ecommerce is enabled, the user page also displays:

Orders - list of purchases made by the user
Addresses - billing and shipping addresses

This makes it easy to assist customers or troubleshoot order issues.

Administrators can log in as the user for troubleshooting.
This is useful when:

A user reports an issue with their account
You need to verify what they see
You want to test permissions or checkout flows

This action helps diagnose problems without needing the user’s password.