Order statuses help you track and manage the lifecycle of customer orders in your store.

Vvveb includes a default set of common statuses, but you can customize them to match your business workflow.

Each order in your store is assigned a status that reflects its current state—such as pending, processing, completed, or canceled.

These statuses help both administrators and customers understand where an order stands.


Default Order Statuses

Vvveb provides a standard list of statuses, such as:

  • Pending — Order received but not yet processed
  • Processing — Payment confirmed or order is being prepared
  • Processed — Order has been handled internally
  • Complete — Order fulfilled and delivered
  • Canceled — Order canceled by customer or admin
  • Archived — Order stored for record‑keeping
  • Requires Action — Order needs manual review or additional steps

You can edit any of these or create new ones.


Customizing Order Statuses

You can tailor the order status list to fit your operational needs:

  • Rename existing statuses
  • Add new statuses for specialized workflows
  • Remove statuses you don’t use
  • Reorder statuses for clarity

This flexibility allows you to support workflows such as:

  • “Awaiting Pickup”
  • “Awaiting Payment Confirmation”
  • “Packaging”
  • “Shipped”
  • “Returned”

Using Order Statuses in Order Management

Order statuses help you:

  • Track order progress internally
  • Communicate order state to customers
  • Trigger automated actions (depending on plugins)
  • Organize and filter orders in the admin panel

A well‑structured status system improves both operational efficiency and customer experience.